Refund policy

YKO WEST RETURN & REFUND POLICY

Runners Athletics

Return eligibility

To be accepted for return or exchange, items must be unworn, unwashed, and undamaged; in the original packaging with all tags attached; neatly repackaged into the original packaging, not bunched; free of perfume, deodorant, body odor, washing powder, makeup, tan marks, glitter, and pet hair; and not Final Sale items or shoes.

Runners Athletics reserves the right to reject returns that do not meet these requirements. Ineligible items will be disposed of.

Final Sale items and shoes

Items marked Final Sale and shoes are not eligible for returns, refunds, or exchanges. The supplier states that Final Sale status is displayed on the product page and at checkout.

How to return or exchange

All returns and exchanges must be initiated through the official Runners Returns Portal. Only one Return Merchandise Authorization (RMA) can be issued per order. All returned items from that order must be sent in a single shipment. A valid tracking number is required as proof of return. Returns not booked through the portal are not eligible for compensation. Returns are mail-in only.

Costs

Original shipping fees are non-refundable. A $3.99 return fee applies per item. No additional restocking or percentage fees apply beyond the $3.99 return fee. Customers pay for return shipping. If a prepaid label from the Returns Portal is used, its cost is deducted from the refund. For exchanges, Runners Athletics covers shipping of the replacement items to the customer.

Refunds

Eligible refunds are processed to the original payment method after the return is received and inspected. Shipping fees are non-refundable. Discount codes and rewards used on the order are forfeited and will not be reissued.

Exchanges

One size or style exchange is permitted per order, subject to stock availability. Final Sale items and shoes cannot be exchanged. Exchanges are processed once the return shipment is in transit.

Bigger Than Basketball

You have 60 days from the date your order is delivered to request a return or exchange. After this period, refunds and exchanges are not available. Items must be unused and in the same condition you received them.

To request a return, email biggerthanbball@gmail.com with your order number and a brief explanation of which items you would like to return.

Exchanges

For exchanges, email the same address with your order number and details of the requested exchange. The supplier will respond within 1–2 business days.

Refunds

Once your return is received and inspected, the supplier will email you to confirm receipt and whether your refund is approved. Approved refunds will be processed to your original payment method within 1–2 business days. Your bank or card provider may take additional time to post the credit.

Stevvex

You have 30 calendar days from the date of purchase to request a return. Items must be unused, in their original condition, and in their original packaging.

All returns require prior approval from Stevvex’s customer service team. To request approval, email contact@stevvex.com with details of the issue and photos of the product.

YKO WEST works with multiple suppliers. Return and refund policies differ by supplier.

Customers are responsible for return shipping costs for products from all suppliers.

Rich Hood Company

No refunds. Exchanges or store credit only.

All footwear sales are final. No returns on footwear.

You have 14 days after receiving your item to request a return for an eligible non-footwear item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Price is Right Miami

You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Light Hiking Gear

Supplier-provided return and refund terms for Light Hiking Gear products:

Merchandise that has not been used or altered will be accepted for return or exchange. Before sending a requested exchange to you, we must receive the original item. Refunds will be made in the same form of payment used for the original purchase.

Return of goods for refund or exchange must be in the item's original unused condition, including tags, and be within 30 days of purchase unless there is a manufacturing defect.

Because we provide free shipping for delivery of all orders sent to U.S addresses, we cannot pay the shipping/mailing costs for returns or exchanges. Original shipping costs will be deducted from refunds for returned items, except in the case of defects.

Defective items: If your product fails due to a manufacturing defect, we will repair it without charge or replace it at our discretion. If the customer requests replacement of an identical item due to defect, then Light Hiking Gear will issue a return label or reimburse the customer's shipping costs up to the amount that we originally paid for shipment to the customer, as well as costs to ship the replacement item.